Delivery Information

FREE Shipping to the UK

If you are part of an EU country other than UK please contact for shipping prices as they will need to be worked out

Please allow 24 working hours for you order to be made up.

Delivery Information

Royal Mail Delivery UK Please see postage and payment tab above for pricing. All items will be posted Royal Mail First Class as default but more options are available when you go to the checkout page and pay for your item(s)

  • Royal Mail Special Delivery - This is a guaranteed next day service for mainland UK Please ensure you order before 9 am as we need to make up custom leads. You can contact us if in doubt as we monitor our messages closely through out the day.
  • Royal Mail First Class 'Signed For' Recorded Delivery - This is normally next day however it is not a guaranteed next day service. Please allow 1- 3 working days. Please allow more time for remote areas in the UK This service has extra security of a tracking number. We encourage all customers to use this service
  • Royal Mail First Class Delivery - This is normally next day however it is not a guaranteed next day service. This is not a tracked service. Please allow 1- 3 working days. Please allow more time for remote areas in the UK
  • We may use other non Royal Mail services that will get your item to you with the same time period as Royal Mail First Class which is 1 - 3 working days these services may also be tracked as well if they are you will get a tracking number. This service is dependent on weight and size of the order.

Courier Services

We use couriers when your order becomes heavy. All orders with couriers are tracked. Please allow 1 - 3 working days for delivery.

International Deliveries Please see postage and payment tab above for pricing. All items will be posted Royal Mail small packets as default but more options are available when you go to the checkout page and pay for your item(s)

Royal Mail Delivery Services

  • Royal Mail International Signed for delivery - This a tracked service. Please allow 3 - 5 working days for deliver. We encourage all customers to use this service
  • Royal Mail Small Packets - This service is not a tracked service. Please allow 3 - 5 working days for deliver. Please allow more time for remote locations.

Terms Delivery

  • In most cases we will use Royal Mail for deliveries. We will use couriers for heavier items at our discretion. We may also upgrade your delivery to a tracked service without notification.
  • Please allow extra time if weather conditions are poor in your country region.
  • Items will despatched on cleared funds.
  • Working days are from Monday to Friday. If you order on Friday the next working day will be Monday. Saturday and Sunday are not working days. Bank holidays public holidays are not classed as working days.
  • Estimated delivery time is based on our start and end time that we select in our settings on ebay. This is purely to give you an indication of when your item may arrive.
  • Please order as early as possible. We normally work normal working hour in this time just like everyone else. We will put the extra hours in if we get a large orders in. Our ebay shop is open 24 hours a days and rarely shuts.
  • Please allow a reasonable amount of time before contacting us if your item does not arrive. You will receive at notification when we despatch the item via ebay. We can be contacted on the link below 'Ask a question'

Custom Made Leads

  • We always endeavour to make all custom leads as soon as possible. Most leads are made and despatched in less than 24 hours but depends on work load for the day. Please allow minimum of 24 hours for custom made leads to be made. Note if you order on Friday it may not be made until Monday the next working day.
  • All leads are fully tested. We take great care when making leads and these are fully inspected before they are packed for delivery to you.
  • We encourage all customers to double check their measurements for their leads, custom made leads can not be returned, however we will accept them back for alterations and will do this at a reasonable cost. We can alter any of our leads to any length you may require. We can make any lead to exact length if required.

Ultimate Pro Audio Ltd

ultimateproaudio.com